DulyPlan provides this Privacy Policy to explain our policies and practices regarding the collection, use, protection, and disclosure of Personal Information collected through our website, located at https://dulyplan.com, as well as all related websites, subdomains, applications, browser extensions, and services provided by us, and in connection with our relationships with customers, vendors, and partners.
This Privacy Policy also explains your rights and choices with respect to your Personal Information, and how you may contact us to update your information or ask questions about our privacy practices.
In addition to the activities described in this Privacy Policy, we may process Personal Information on behalf of our commercial customers when they use the Service. In such cases, we act as a service provider or processor on behalf of those customers, and the relevant customer is responsible for the processing of such Personal Information.
Registration with, access to, and use of the Service is subject to this Privacy Policy and our Terms of Use.
Sections
1. Personal Information We May Collect
2. Personal Information Provided by You
3. Personal Information Collected from Connected Social Media Accounts
4. Personal Information Automatically Collected from Your Use of the Service
5. How We Use Your Personal Information
6. How We Share Your Personal Information
7. How We Protect Your Personal Information
8. Your Rights and Choices
9. Data Transfers
10. Children's Privacy
11. Updates to This Privacy Policy
12. How to Contact Us
1. Personal Information We May Collect
For purposes of this Privacy Policy, Personal Information means any information that relates to an identified or identifiable individual.
We may collect Personal Information about you from various sources, including directly from you, from connected third-party platforms, automatically through your use of the Service, and from service providers or business partners.
Where required, we will indicate whether and why you must provide us with Personal Information, as well as the consequences of failing to do so.
2. Personal Information Provided by You
Registration
If you create an account or use certain restricted areas of the Service, we may collect Personal Information such as your name, email address, phone number, username, password, city, country, time zone, and other account registration details.
Customer Support
We may collect information you provide when you contact our support team or otherwise communicate with us, including the contents of your messages, attachments, and any other information you choose to provide.
Making a Purchase
If you purchase a paid plan or otherwise make payments through the Service, we or our payment processors may collect billing details, billing address, payment card information, tax information, and related transaction details.
Social Media and Account Setup
To enable our social media management features, we may ask you to provide information such as social media usernames, handles, account IDs, email addresses, profile details, and time zone information.
Business Relationships
We may collect contact information and related business details when you interact with us as a customer, vendor, partner, affiliate, or service provider.
3. Personal Information Collected from Connected Social Media Accounts
If you connect a third-party social media account to your DulyPlan account, we may collect certain information from that account as permitted by the applicable platform and your authorization settings.
This information may include profile image, display name, username, account or profile ID, access tokens, connected pages or channels, published or scheduled content, and engagement or analytics data.
We use this information to provide the functionality of our Service, including content publishing, scheduling, account management, analytics, reporting, collaboration, and related support features.
4. Personal Information Automatically Collected from Your Use of the Service
Log Data
When you use the Service, our servers may automatically record certain information, including your IP address, browser type, device type, operating system, referring URLs, pages viewed, actions taken within the Service, access times, and other standard log information.
Cookies and Similar Technologies
Like many online services, we use cookies and similar technologies to collect information about your interactions with the Site and Service, improve user experience, remember preferences, analyze usage, and support security and performance.
Analytics and Related Technologies
We may use analytics tools, pixels, tags, scripts, software development kits, clear GIFs, or web beacons to understand how users interact with the Service, measure performance, improve our offerings, and help us communicate with users more effectively.
Third-Party Content and Links
The Service may include links to third-party websites, integrations, buttons, widgets, plug-ins, or content. These third parties may collect information about you in accordance with their own privacy policies.
5. How We Use Your Personal Information
We may use your Personal Information to:
create, maintain, and manage your account;
provide, operate, maintain, and improve the Service;
enable social media publishing, scheduling, analytics, and collaboration features;
process payments, subscriptions, renewals, refunds, and related transactions;
communicate with you about your account, support requests, service updates, technical notices, and administrative matters;
authenticate users and help secure accounts;
personalize your experience and remember your preferences;
provide customer support and troubleshoot problems;
monitor usage, debug issues, and evaluate performance;
develop new products, features, and services;
send marketing, promotional, or product-related communications, subject to your preferences and applicable law;
protect the security, integrity, and functionality of the Service;
detect, investigate, and prevent fraud, abuse, security incidents, or unlawful activity;
enforce our Terms of Use and other legal rights;
comply with legal obligations, regulatory requirements, and applicable industry standards.
We may also aggregate or de-identify Personal Information and use it for analytics, benchmarking, product improvement, research, and business purposes where permitted by law.
6. How We Share Your Personal Information
We may disclose Personal Information to service providers, connected platforms and integrations, business transfer recipients, legal authorities, affiliates, business partners, and other parties where you direct us or consent.
We may also share aggregated, anonymous, or de-identified information that does not identify you personally for lawful business purposes.
7. How We Protect Your Personal Information
We take reasonable administrative, technical, organizational, and physical measures designed to protect Personal Information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, objection, consent withdrawal, portability, and marketing opt out.
If you wish to exercise your rights, update your account information, delete your account, or ask questions about your Personal Information, please contact us using the contact details below.
9. Data Transfers
DulyPlan may process and store Personal Information in India and in other countries where we or our service providers operate.
Where required by applicable law, we will take appropriate steps to protect Personal Information transferred across borders, including through contractual safeguards or other lawful transfer mechanisms.
10. Children's Privacy
The Service is not directed to children under the age of 16, and we do not knowingly collect Personal Information from children under 16.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the Last updated date above.
Your continued use of the Service after the updated Privacy Policy becomes effective means that you acknowledge the revised Privacy Policy.
12. How to Contact Us
DulyPlan is the entity responsible for the processing of your Personal Information under this Privacy Policy.
If you have any questions or comments about this Privacy Policy, or if you would like to exercise your rights regarding your Personal Information, you may contact us at: